# Executive Conversations Quick Desktop Skill

**Shared by:** Blake Chism  
**Shared via:** Email broadcast (NAMER CSM team)  
**Date:** 2026-05-20  
**Platform:** Amazon Quick Desktop

## Description

A Quick Desktop skill that helps you practice executive-level customer conversations. You can personalize it with real customer names, company details, and industry context to run live voice simulations. Designed for CSMs and AEs preparing for C-suite or board-level engagements.

## What It Does

- **Simulates** executive-level conversations with a realistic counterpart
- **Personalizes** with real customer, company, and industry data
- **Voice-enabled** for live simulation (not just text)
- **Adapts** to different executive personas (CIO, CFO, CEO, etc.)
- **Provides** post-simulation feedback and coaching

## Use Cases

- Pre-call prep for C-suite EBCs
- Practicing business value storytelling
- Rehearsing objection handling with executives
- Practicing strategic advisory conversations
- Interview prep for senior client interactions

## Requirements

- Amazon Quick Desktop (latest version)
- Microphone access for voice simulation
- Customer/account context (you'll provide this at runtime)

## Setup

1. Open a Quick Desktop chat
2. Drag in the skill file and say: `Execute the attached setup file`
3. Quick will prompt you for:
   - Customer name and company
   - Industry and business context
   - Executive persona to simulate
   - Your goal for the conversation

## Author Note

Built by Blake Chism (VP/GM, NAMER CSM) and shared with the NAMER CSM team to support executive conversation readiness. Designed for L6–L7 CSMs preparing for strategic customer engagements.

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*Source: Blake Chism email broadcast to NAMER CSM team, May 20 2026*